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Accessible Tourism

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Worldwide there are over one billion disabled people, including over 78 million in the USA and 75 million in Europe. There are over 12 million disabled people in the United Kingdom alone. At the same time, the UK market is ageing: it is estimated that by 2025 more than a third of the UK’s population will be over 55. While people are living longer and staying active until much later in life, more have, or will have, access requirements.

The inclusive tourism market is made up of families, friends and carers of disabled or older people, plus families with young children. This market will continue to increase as the UK’s population ages and the benefits for businesses and destinations catering to accessible tourism are growing.

By making your hotel, guesthouse or tourist business more accessible, you are instantly making your business more attractive to at least 12 million potential disabled visitors from here in the UK, and millions more from abroad. Visitors who travel frequently, stay longer than average, and spend more per trip.

It is clear that inclusive tourism is a growing market and, as such, Edinburgh’s tourism industry will benefit from a greater focus on this market. Increasing industry awareness and understanding of the accessibility requirements of visitors is the first step to making Edinburgh accessible for everyone.

Want to know more – check out the ETAG – Making Your Business More Inclusive – Business Opportunities Guide also available in a word format here: ETAG Accessible Tourism- Everyones Edinburgh

For specific information on making your social media more accessible – use this how-to guide from Inclusion Scotland.

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To check you are offering the correct facilities, and that you are accurately informing your visitors exactly how accessible you are, have a look at the VisitScotland’s Accessible Tourism advice.  Training is also available at the VisitScotland’s Online Training Resource – this can provide you with guidance on how to meet the needs of the accessible tourist and how to build an effective access statement for your business.

Accessible Tourism Articles & Resources

Mercat Tours achieves Disability Confident Employer status

Posted on 27 May 2026

Mercat Tours is proud to announce its accreditation as a Disability Confident Employer (Level 2), reinforcing its commitment to building an inclusive workplace and ensuring equal opportunities for disabled people within the tourism sector. The Disability Confident scheme, developed by the UK Government, supports employers to challenge barriers, change perceptions and create more inclusive workplaces. […]

Forever Edinburgh launches new accessibility guide for the city

Posted on 10 April 2025

Forever Edinburgh have launched a new Edinburgh: Accessible Highlights Guide, created with Euan’s Guide.  The guide is designed to help disabled visitors and residents enjoy everything the city has to offer. The guide highlights attractions, accommodation, experiences, eateries and transport that provide facilities, products and services for people’s differing accessibility requirements.  It also provides essential […]