Building a Proud & Valued Tourism Workforce – Edinburgh and the Lothians
- This event has passed.
Registration for this event has now closed.
Join us for a half-day employer-led workshop, designed to support Edinburgh and the Lothians tourism businesses, with practical approaches to recruitment practises, workforce development and Fair Work in tourism.
Recruitment and retention remain key challenges for the Tourism & Hospitality sector across Edinburgh and the Lothians. At the same time, workforce expectations are changing, and businesses are adapting how they attract, develop and support their people.
Through peer learning, open discussion and real-world examples you will:
✔️ Learn current workforce trends, recruitment approaches, and inclusive practices
✔️ Gain practical take-aways from employer case studies on best practice in recruitment, training, and retention
✔️ Learn practical solutions from peers on workforce development, and share your advice at the facilitated round-table discussions
✔️ Help shape future conversations around strengthening the visitor economy workforce.
The Line Up
- Skills Development Scotland
- SUSE (Scottish Union of Supported Employment)
- The Original Rosslyn Inn
- The Royal Yacht Britannia
- Highland Experience Tours
- Edinburgh International Conference Centre
- Edinburgh Napier University
- Edinburgh College
- Edinburgh FUSE
- Apex Hotels
Running Order
08:30am -09:00am | Arrival, breakfast and networking
09:00am – 09:15am | Introduction and Scene Setting by Skills Development Scotland
09:15am – 10:45am | Session 1 – Recruitment & Attracting Talent: Responding & Adapting To Labour Market Challenges. Spotlight presentations followed by roundtable reflections & discussion.
10:45am – 11:05am | Break – Refreshments & Networking
11:05am – 12:35pm | Session 2 – Retention Through Learning, Development & Progression. A panel discussion followed by an audience Q&A and roundtable reflections and discussions.
12:35pm – 12:45pm | Summary & Close
Following the event, attendees will have the opportunity to enjoy a complimentary tour of The Scotch Whisky Experience.
* This event is delivered in partnership with Skills Development Scotland, and is part of the Edinburgh Tourism Strategy 2030 delivery programme.
Date: Tuesday 31 March
Time: 08:30am –12:45pm
Location: The Scotch Whisky Experience, Castle Hill, Edinburgh
Ticket: Free event, no charge.
