Come along to find out all about chat bots! Chat bots are a fast-growing customer service asset across multiple sectors including tourism.
Learn why these clever bots are becoming a sought-after business resource and how these can be used in tourism to reduce resource costs, improve customer experience and drive sales.
8.30 Registration, breakfast and networking
9.00 Presentation and Q&A
Your speaker: Stephen Whitelaw has 35 years of business experience with over 20 years in Internet technologies and digital marketing. Stephen has delivered numerous digital tourism workshops including presentations internationally on the Future of the Web. For more information about Stephen please see,www.linkedin.com/in/stephenwhitelaw.
ETAG maintains a 48hr cancellation policy. We are unable to offer refunds for bookings cancelled less than 48 hours prior to the event. This event will be in high demand & places are limited to one attendee per company. ETAG events are aimed at tourism businesses within Edinburgh who operate on a B2C (Business to Consumer) or B2B (Business to Business) basis – unfortunately we can’t offer place to intermediaries, consultants or suppliers of services. Registering for ETAG events means you may be contacted in regards to future ETAG activity, events or market intelligence.
This event is delivered in collaboration with Digital Tourism Scotland