VisitScotland and AccessAble offer an online course which showcases the lived experience of disabled people alongside the legal requirements of accessibility.
It was written by Dr Gregory Burke, a practising employment and discrimination barrister and a disabled person. He is also the founder of AccessAble.
Course modules include:
- What do people mean by the word “disability”
- Types of disability conditions
- How to provide a great service for all customers
- Language to use
VisitScotland has purchased licences for this course so that it is free for Scottish tourism and events businesses.
You can do the course in your own time. There are short multiple-choice tests at the end of each module and you will get a training certificate upon completion.
Sign up for the Disability Essentials online course.